轉職找工作推薦

  • 餐飲部 西餐副理 F&B Assistant Western Restaurant Manager
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪34000~38000元
  • 工作內容 西餐廳副理將協助西餐廳經理管理餐廳的日常營運。確保餐廳員工提供一致且周到的服務,以維持高水準的餐飲服務。 1.為團隊成員提供具有明確願景和方向且鼓舞人心的領導力,以確保實現嘉佩樂品牌價值觀和願景,為所有顧客和同事創造令人驚豔的體驗。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.為餐飲管理相關領域的專家,提供專業頂級的顧客服務體驗。 4.透過展現嘉佩樂文化和服務理念,成為激勵同事的典範。 5.負責管理餐廳的日常運營,並確保全體成員皆遵守酒店制定的服務標準、部門政策和操作步驟。維持餐廳的品質及標準並滿足顧客的期望。 6.管理餐廳的服務流程以確保顧客從進入餐廳到離開的每個階段皆可享受頂級服務(如領檯的歡迎、點餐和上菜速度、是否滿足特殊需求、結帳以及邀約再訪…等)。 7.監督餐廳開店與閉店職務的完成,包含準備所需的備品、監控庫存、遵守標準水平並確實完成餐廳的清潔工作…等。 8.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。 9.參與招募、面試新人才和培育繼任者。 The Assistant Western Restaurant Manager assists the Western Restaurant Manager in the supervision and coordination of the daily restaurant operations. The individual is also responsible for maintaining a high level of quality and standards of guest service by ensuring the delivery of consistent and thoughtful service by the restaurant colleagues. 1. Provides inspirational leadership, clear vision, and direction to team members to ensure delivery of the Capella brand, values, and vision, to create an amazing experience for our guests and team members. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Ensures and provides flawless, upscale, professional, and high-class guest service experiences as a role model and expert in all F&B restaurant-related matters. 4. Be an exemplary role model in inspiring team members through a strong demonstration of the Capella Culture and Service Philosophy. 5. Oversees and manages the daily operations of the department and ensures that all team members comply with service standards, departmental policies, and operating procedures set by the hotel. Ensures the quality, and standards and meets the expectations of the guests daily. 6. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from host/ess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). 7. Supervises the completion of opening and closing duties including setting up necessary supplies, controlling stock, Par Level respected, and making sure cleaning of the restaurant is done. 8. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 9. Participate in recruitment activities such as interviewing new talents for the departments and succession planning.
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 客房部-水療及健身-水療及健身房經理 Rooms-Spa & Wellness-Spa & Wellness Manager
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪34000~38000元
  • 工作內容 水療與健身房經理為客房部門領導階層的一部分。負責管理、領導和開發水療與健身房業務,制定策略決策,為顧客提供一系列奢華產品、服務和設施。 協助客房部總監規劃及設定酒店開業相關事宜。 1.全方面監督和管理水療與健身房,包含健身房的運作。 2.檢視潮流產品、服務和促銷活動,開發新的水療與健身房概念,進而為我們的客人提供「一流」的健康體驗。 3.使用創意,將水療和健康計劃與酒店運營相互結合,並向同仁傳達追加銷售機會,以幫助促銷並提高收入。 4.檢視財務資料並準備預算、預測、銷售計畫和管理報告。 5.監控薪資、庫存供應和部門支出,以確保準確的財務報告。 6.確實地傳達期待、認可績效並產生一致的業務成果。 7.嚴格遵守酒店和總部所制定的政策和標準作業程序。 8.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。 9.準確傳達富比士標準的重要性,以確保團隊擁有最佳稽核表現。 10.隨時掌握 VIP 客人的預訂情況,並確保團隊充分了解其偏好。 11.監控並分析來自各平台(例如:顧客意見卡、TripAdvisor、線上評論)的賓客回饋,並為持續提高評分提供策略方向。 12.以謹慎、專業和愉快的態度履行所有職責。 Spa & Wellness Manager is part of the leadership of the Rooms Division. The individual is responsible for managing, leading and developing Spa & Wellness operations and concepts through making key strategic decisions to deliver an array of luxury products, services and amenities for all guests. Ensuring strong financial management for the hotel. 1.Oversees and manages all aspects of the Spa and Wellness department, including the operations of the gym. 2.Review in trend products, services and promotions to develop new Spa & Wellness concepts so as to provide the ‘Best-In-Class” wellness experiences for our guests. 3. Implements creative initiatives in integrating Spa & Wellness programs with hotel operations and communicate upselling opportunities to all colleagues to aid in the promotion and maximize revenue generation. 4. Review financial data and prepare budget forecasting, sales planning and management reports. 5. Monitor and control payrolls, inventory supplies and departmental expenditure to ensure accurate financial reporting. 6.Communicates expectations, recognizes performance, and produces consistent desired business results. 7. Ensures strict compliance to all policies and standard operating procedures set by the hotel and Corporate office. 8.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 9. Establishes and effectively communicate the importance of Forbes standards with team members to ensure best audit performance. 10.Keep informed of VIP and special attention guests reservations and ensure that the preferences are well communicated within the team. 11. Monitor and analyze guest feedbacks from the various platforms (e.g. comment card, TripAdvisor, online reviews) and provide strategic direction for a continuous rating improvement. 12. Perform all duties with discretion, professionalism and a pleasant demeanor.
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 餐飲部 餐飲服務員 F&B Restaurant Server(西式、中式、咖啡廳&大廳酒吧、日式、宴會及客房服務)
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪34000~38000元
  • 工作內容 服務員充滿熱情並致力於提供嘉佩樂最高標準的服務,為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求,了解菜單、飲料單和每日特色菜的選項。 The Restaurant Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度,傳達嘉佩樂品牌、價值和願景,為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求,包含詢問顧客問題以了解需求,透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳,遵守各項現金交易和信用卡交易流程/規範,包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程,確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌,包含桌巾、杯盤和餐具的類型,確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務,包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況(如疏散、醫療緊急情況、自然災害)。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 餐飲部 廚房一廚/二廚 F&B Culinary Commis(西式、大廳酒廊、酒吧、日式、中式)
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪32000~37000元
  • 工作內容 廚房一廚/二廚負責生產並保證最高品質的產品,保持衛生安全標準,按照公司的指導方針,並支持本部門文化的動力、團隊精神和創造力。 1. 準備和製作所有菜單,根據規定的食譜和標準,確保份量大小和菜品品質符合公司標準。 2. 確保備餐所需的食材根據菜單訂單進行,檢查下屬根據庫房領料單領取食材,確保收到的貨品符合預定的品質和採購標準。 3. 確保食物的適當處理和儲存,將損耗降到最低。 4. 確保工作台的清潔和消毒按照安全程序進行備餐。 5. 遵循並保持H.A.C.C.P程序。 6. 協助進行定期及不定期盤點。 7. 遵循維修程序和清潔時間表。 8. 能夠執行其他臨時指派的工作。 Commis is responsible for the production of the highest quality products. Maintain hygiene and safety standards as per company guidelines. Support a departmental culture of motivation, team spirit, and creativity. 1. Prepare and produce all dishes for a la carte menu according to the prescribed recipes and specifications and ensure that the portion size, quality, and presentation of the dishes confirm to the company standard. 2. Prepared the required mise-en-place according to the menu orders and checked the received products to ensure that they met the predetermined quality and purchasing specifications. 3. Ensure the proper handling and storage of food to keep spoilage to a minimum. 4. Keep the workstations clean and sanitized and observe proper safety procedures at all times. 5. Follow and Maintain H.A.C.C.P programs where implemented 6. Assist with inventories as scheduled. 7. Follow the maintenance program and cleaning schedule. 8. Perform duties in other areas of the kitchen as assigned.
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 餐飲部 餐務部-餐務主任 F&B Stewarding-Stewarding Supervisor
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪32000~37000元
  • 工作內容 餐務主任負責執行餐務部門的各項行政與日常清潔作業,包含廚房的順利運作。主要負責安排分派職務並追蹤待處理項目。亦須指導和監督團隊,確保各項設備完善、整潔無損壞,打造專業的工作環境。 1.在必要時支援部門並加強作業標準與流程。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.協助、管理與培訓同事,使其發揮最大潛力。餐務主任同時亦須協助廚房擺盤。 4.處理顧客抱怨並迅速修正以解決問題,使顧客滿意。 5.將客人意見傳達給餐務經理並採取適當的行動。 6.維持廚房的整潔與衛生,並遵循由食品衛生管理經理所領導的 HACCP 計劃,包含依照要求針對區域進行深層清潔。 7.負責確保各式杯盤與銀器皆被確實清潔。 8.詳細登記各項操作設備與用品的庫存數量及破損記錄。 9.確實遵守各項衛生與安全標準和規範。 10.與各部門維持緊密的工作關係,以確保營運上的有效溝通,成為部門間合作的榜樣。
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 餐飲部 餐務部-餐務副理 F&B Stewarding-Assistant Chief Steward
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪32000~37000元
  • 工作內容 餐務副理將協助餐務經理管理餐務部門的日常營運,確立高效、有效生產成本的操作方式,以確保運作順暢,並通過規劃、組織、指導和控制餐務操作和管理,從而最大程度地提高客人滿意度。 1. 監控並確保處理破損物品的行政工作,以提供持續反饋給現場團隊,作為減少破損和損失的工具。 2. 嚴格遵守已建立的運營支出,並確保控制所有成本。 3. 參與制定年度運營預算,包括運營成本、運營設備和固定設備與設備需求,以符合年度營運計劃的編制。 4. 監督並維護整潔、清潔的後廚食品和飲料區域,為所有餐廳和宴會提供乾淨的運營設備,根據預期的營運水平。 5. 高效協調餐務部門的所有活動,確保廚房器具、餐具、玻璃器皿和清潔用品及設備均有足夠的預定庫存。 6. 監督廚房和後廚食品和飲料區域的夜間清潔餐務人員。 7. 處理投訴和解決服務中的問題,記錄所有反饋,確保問題能夠及時得到解決,以達到客人滿意度。 8. 在更新標準操作程序方面協助高層,根據酒店標準和商業水平提出改進建議,以提高工作效率和績效。 9. 確保所有團隊成員都認識到富比士準則的重要性,以提供優秀的審核和服務表現。 10. 審查並向廚師及餐飲辦公室提交以下報告:每週和每月破損和損失報告、化學消耗報告、HACCP記錄、臨時管家檔案、健康檢查記錄、培訓師報告、簽署的清潔時間表。 The Assistant Chief Steward assists the Chief Steward in the supervision and coordination of the daily stewarding department operations. The individual establishes efficient, and productive costs to ensure a smooth operation and therefore contributes to maximizing guest satisfaction consistently through planning, organizing, directing, and controlling the stewarding operation and administration. 1. Monitors and ensures that breakages are administrated to provide constant feedback to the operation as a tool to reduce breakages and losses. 2. To strictly adhere to the established operating expenses and ensure that all costs are controlled. 3. Participates in the formulation of the Annual Operating Budget, operating cost, operating equipment, and FF&E requirements in line with the compilation of the Annual Business Plan. 4. Supervises and maintains an organized, clean, and sanitized back-of-house Food & Beverage area and provides all outlets and banquets with clean operating equipment, based on expected business levels. 5. Efficiently coordinate all the activities of the Stewarding department ensuring that at all times there is a sufficient established stock of kitchen utensils, crockery, glassware, and cleaning supplies and equipment. 6. To supervise night cleaning Stewards in the kitchen and back-of-house food and beverage areas. 7. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests’ satisfaction. 8. Assists the higher management in updating the Standard Operating Procedures by the hotel standards and business level by suggesting improvements to improve the efficiency of work and performance. 9. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance. 10. Review and submit reports to the Chefs & Food & Beverage Office the following: Weekly & Monthly Breakage and Loss Report, Chemical Consumption Report, HACCP Records, File on casual Stewards, Health Inspection Records, Trainer‘s Report, Signed Cleaning schedule.
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 餐飲部 宴會廳/客房服務主任 F&B Banquet/In Room Dining Supervisor
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪32000~37000元
  • 工作內容 宴會廳/客房服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務,為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務,以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務,確保服務順利進行。 5.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務,並在必要時協助輪班。 The Banquet/In Room Dining Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 餐飲部 酒吧主任 F&B Bar Supervisor
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪32000~37000元
  • 工作內容 酒吧主任將協助酒吧副理在其負責區域內協調並分配職務,為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助酒吧副理協調並分配職務,以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務,確保服務順利進行。 5.處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務,並在必要時協助輪班。 The Bar Supervisor assists the Bar Assistant Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Bar Assistant Manager in coordinating and delegating daily tasks to deliver exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 餐飲部 酒吧服務員 F&B Bar Server
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪34000~38000元
  • 工作內容 酒吧服務員充滿熱情並致力於提供嘉佩樂最高標準的服務,為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求,了解菜單、飲料單和每日特色菜的選項。 The Bar Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度,傳達嘉佩樂品牌、價值和願景,為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求,包含詢問顧客問題以了解需求,透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳,遵守各項現金交易和信用卡交易流程/規範,包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程,確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願,在系統內登錄顧客意見回饋。確保問題及時解決,讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌,包含桌巾、杯盤和餐具的類型,確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務,包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況(如疏散、醫療緊急情況、自然災害)。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28

  • 餐飲部 酒吧副理 F&B Assistant Bar Manager
  • 企業名 國亨開發股份有限公司敦北分公司
  • 工作地點 台北市松山區
  • 薪資 月薪34000~38000元
  • 工作內容 酒吧副理將協助酒吧營運經理管理餐廳的日常營運。確保餐廳員工提供一致且周到的服務,以維持高水準的餐飲服務。 1.為團隊成員提供具有明確願景和方向且鼓舞人心的領導力,以確保實現嘉佩樂品牌價值觀和願景,為所有顧客和同事創造令人驚豔的體驗。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.為餐飲管理相關領域的專家,提供專業頂級的顧客服務體驗。 4.透過展現嘉佩樂文化和服務理念,成為激勵同事的典範。 5.負責管理餐廳的日常運營,並確保全體成員皆遵守酒店制定的服務標準、部門政策和操作步驟。維持餐廳的品質及標準並滿足顧客的期望。 6.管理餐廳的服務流程以確保顧客從進入餐廳到離開的每個階段皆可享受頂級服務(如領檯的歡迎、點餐和上菜速度、是否滿足特殊需求、結帳以及邀約再訪…等)。 7.監督餐廳開店與閉店職務的完成,包含準備所需的備品、監控庫存、遵守標準水平並確實完成餐廳的清潔工作…等。 8.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。 9.參與招募、面試新人才和培育繼任者。 10.確保所有團隊成員充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 The Assistant Bar Manager assists the Bar Operation Manager in the supervision and coordination of the daily restaurant operations. The individual is also responsible for maintaining a high level of quality and standards of guest service by ensuring the delivery of consistent and thoughtful service by the restaurant colleagues. 1. Provides inspirational leadership, clear vision, and direction to team members to ensure delivery of the Capella brand, values, and vision, to create an amazing experience for our guests and team members. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Ensures and provides flawless, upscale, professional, and high-class guest service experiences as a role model and expert in all F&B restaurant-related matters. 4. Be an exemplary role model in inspiring team members through a strong demonstration of the Capella Culture and Service Philosophy. 5. Oversees and manages the daily operations of the department and ensures that all team members comply with service standards, departmental policies, and operating procedures set by the hotel. Ensures the quality, and standards and meets the expectations of the guests daily. 6. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from host/ess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). 7. Supervises the completion of opening and closing duties including setting up necessary supplies, controlling stock, Par Level respected, and making sure cleaning of the restaurant is done. 8. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 9. Participate in recruitment activities such as interviewing new talents for the departments and succession planning. 10. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance.
  • 國亨開發股份有限公司敦北分公司-使用1111轉職專區 https://central1111.com.tw/turn/
應徵
工作適配度%

登入 後即可查看

根據履歷表的填寫狀況,智慧分析您與工作的適配程度。

10/28