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行銷業務處 - 訂房專員(客房相關) Reservation - Rooms Reservation Agent
面試心得
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企業名
台北君悅酒店/凱悅/GRAND HYATT TAIPEI_豐隆大飯店股份有限公司
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工作地點
台北市信義區
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薪資
月薪33000~0元
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工作內容
-以親切及高度專業的方式處裡透過電話、電子郵件與線上訂房平台渠道,收到的所有客人查詢和客房預訂,包括確保准確完成所有訂單。
-回覆客人關於酒店服務、設施和營業時間的詢問。
-根據酒店標準、政策和程序在預訂系統中輸入、更新和資料上傳。
-訂房系統操作與訂房報表製作。
-主管交辦事項、協助文書作業及其他支援工作。
-Handle all guest enquiries and room reservations received by phone, email and online channels in a friendly and highly professional manner, including ensuring all reservations are completed accurately.
-Answer guest inquiries about hotel services, facilities and hours of operation.
-Input, update and access data in reservation system according to the hotel standards, policies and procedures
-Prepare reservations reports as requested
-Perform other administrative tasks as assigned.
台北君悅酒店/凱悅/GRAND HYATT TAIPEI_豐隆大飯店股份有限公司-使用1111轉職專區
https://central1111.com.tw/turn/