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Account Operations Supervisor
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企業名
愷瑞國際物流股份有限公司
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工作地點
台北市中山區
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薪資
月薪50000~0元
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工作內容
Plans, directs and/or coordinates the operations for a specific client account to ensure consistent high level service quality and satisfaction, profitable cost-efficient operations, and compliance with company policies and procedures and other regulatory guidelines. Leads and directs subordinates in client service, data entry, dispatch, and warehouse operations.
• Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client‘s standards.
• Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.
• Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities
• Other duties as assigned
-OTHER SKILLS AND ABILITIES
• Problem solving- identifies and resolves problems in a timely manner
• Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback
• Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness
愷瑞國際物流股份有限公司-使用1111轉職專區
https://central1111.com.tw/turn/