-
【知名精密儀器科技股份有限公司】Senior Customer Service Representative(派遣)#813
面試心得
-
企業名
怡高人力資源股份有限公司
-
工作地點
新竹縣寶山鄉
-
薪資
月薪58000~0元
-
工作內容
※此為派遣職缺,可接受者再應徵※
1. Selling parts and handling the process from Quote to Cash (Providing quotation, shipment arrangements, shipping advice and AR collection)
2. Fulfill customers’ needs and increase customers’ satisfactions by managing customer’s relationship, understanding customer’s requirements and providing required parts and on time delivery
3. Focus on customer care and recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
4. Partnership with Customer care manager & TS manager to leverage customers’ satisfaction
5. Resolve product or service problems by clarifying the customer‘s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
6. Partnering with Customer care manager to manage aftermarket business, capturing market share and take care of Flow revenue & profitability
7. Launch promotions or initiative activity to increase parts sales or achieve strategic goals
8. Function as liaison between customers and Flow associates to facilitate completed delivery for system orders
9. Co-work with bank for reviewing L/C drafts to reduce unpaid risks and responsible for L/C negotiation for system orders
怡高人力資源股份有限公司-使用1111轉職專區
https://central1111.com.tw/turn/