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產品售後技術服務,業務支援工程師,產品維修人員
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企業名
尚飛股份有限公司
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工作地點
台北市松山區
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薪資
月薪60000~62000元
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工作內容
Main missions:
-Responsible for providing technical expertise in the pre and post sales cycle
Activities:
-Provides technical expertise to sales representatives, retailers and (key account) customers during the sales process.
-Provides technical input into bid proposals, projects and technical documents within the sales process, support on specification and identifies additional sales opportunities with existing customers
-Performs technical sales support at customer sites, or on a multiple-site basis
-Collaborates with sales teams to develop and recommend products and services to meet customers‘ requirements
-Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services.
-Responds to customer questions regarding operation and malfunctions.
-Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.
-Response for product and technical training to customers.
-Responsible for new product application and testing.
-Prepare technical documentation for presales, sales and after sales
Qualifications:
-At least 3 years’ working experience in Engineering industry for technical services & support, preferably with experience in KNX/ETS solution, after-sales handling/management, and related in the field of motorization/automation business.
-University graduate in Mechanical / Electrical / Electronic Engineering or related disciplines.
-Good knowledge of mechanical, electrical and electronic products.
-Local language is a must. Fluent in spoken and written English is essential.
-Experience & knowledge in KNX/ETS solution. Others like smart home & automation is a plus.
尚飛股份有限公司-使用1111轉職專區
https://central1111.com.tw/turn/