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正職代招【3C領導品牌 】Cross-border E-Commerce Operations Manager
面試心得
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企業名
怡高人力資源股份有限公司
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工作地點
台北市信義區
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薪資
面議(經常性薪資達4萬元或以上)40000~40000元
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工作內容
🔹 Amazon Operations Strategy & Performance Management
. Set monthly, quarterly, and annual sales targets (GMV, margin, inventory turnover, etc.).
. Monitor market trends and consumer behavior to adjust promotional and marketing strategies.
. Track key KPIs and implement continuous improvements across multiple Amazon marketplaces.
🔹 Marketplace Analysis & Growth
. Analyze sales performance across US and European Amazon sites.
. Dive into sales mix, slow-moving SKUs, restock cadence, return rates, and customer feedback.
🔹 Team Leadership & Development
. Manage a team of cross-border e-commerce specialists and Amazon operations assistants.
. Define daily workflows and build training and cross-functional capability programs.
. Conduct regular 1:1s, track team KPIs, and oversee performance reviews.
🔹 Listing Management & Optimization
. Partner with designers to create optimized listings that align with brand tone and SEO best practices (titles, bullets, A+, etc.).
. Manage PPC campaigns (Sponsored Products, Brands, Display), and improve ROAS/ACOS.
🔹 Logistics & FBA Inventory Management
. Coordinate with logistics partners (air/sea) and plan replenishment schedules.
. Forecast stock needs and develop contingency plans for potential shipping delays.
🔹 Cost & Profitability Analysis
. Review cost structures, optimize ad spend and freight costs.
. Monitor return/refund rates and propose improvements to reduce operational losses.
🔹 Project Management & Cross-Functional Collaboration
. Lead major promotional campaigns (Prime Day, Black Friday, Cyber Monday, EU seasonal events).
. Collaborate with product, marketing, digital, and customer service teams on launches and reviews.
🔹 Competitive & Market Intelligence
. Analyze competitor pricing, reviews, and promotional strategies.
. Identify opportunities for product line expansion or new product development.
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