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JK-App Consultants-國際顧問(科技)公司
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企業名
瑞星管理顧問股份有限公司
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工作地點
台北市信義區
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薪資
月薪40000~0元
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工作內容
此為Accenture 的外派職缺 https://www.accenture.com/
未來工作地點會on-site 在台北101網路龍頭公司,作為產品營運/客服顧問,負責:
1. 協助全球手機應用程式開發商解決控制台操作、營運等各項疑難
2. 依手機應用軟體營運與市場狀況,給予行銷策略、UI/UX、廣告投放、數據分析…等各項優化建議
3. 輔佐客戶於新進市場策略布局、當地法規建議...等整體市場建議
4. 諮詢各國跨功能團隊(政策,工程與業務開發)共同解決緊急客戶問題...等
The Client Play BD Ops team is an organization dedicated to helping developers build successful businesses using the Android platform and Client. Our team works across different groups within Client to support developers on both business and technical opportunities, and more importantly, help them build great apps and become successful on platform.
Building a strong catalog of developers across all service levels for Client Play apps and games, identifying and cultivating high potential developers and driving adoption of quality-improving products is paramount to ecosystem success, we need experienced BD Ops Consultants to help scale our efforts to reach more high potential developers as the range of products and platforms developers are expected to embrace continue to grow across Client Play and the Android Platform.
This role entails two parts, Portfolio Operations and Ecosystem Account Management. Portfolio Ops is focused on handling technical and business issues stemming from the very top partners in the world. Ecosystem Account Management is providing scalable business development management and support for a set of highly important partners to the ecosystem.
Preferred background / characteristics
●Computer Science degree or equivalent.
●Mobile App or Game development.
●2+ years of customer service experience dealing with important partners related to technical topics. Preferably in a Sales environment.
●Experience troubleshooting and independently solving technical issues related to mobile Apps and Games.
Reactive Support
●Provide reactive and featuring support to the top service levels of the platform by offloading rules-based tasks from BD managers and executing these tasks in a high quality and timely manner.
●Communicate with partners in a highly supportive and customer friendly manner appropriate for the industry and for population of partners we are engaging with.
●Consult with stakeholder teams to resolve technical issues related to the Play console, Android products and platforms, as well as Policy related issues.
●Obtain and update the right contact information across developers whom we are targeting and/or communicating with.
瑞星管理顧問股份有限公司-使用1111轉職專區
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